Articles Search Results

Making purchases with your CY.SEND balance is a breeze. During the checkout process:  Select 'Pay with CY.SEND Balance' as your payment choice. Depending on your current balance, here's what you can do: o          Fully Fund a Gift Car Read More

In an innovative shift towards a more convenient and flexible lifestyle, CY.SEND is leading the way in 2024 with its comprehensive range of gift cards. These cards are proving to be more than just a gifting solution; they are becoming an integral pa Read More

The time required to process a refund varies depending on the payment method used. For more precise information, we recommend reaching out to our support team via chat or email. When you contact our support team, they will be able to provide you with Read More

CY.SEND reward cards are specifically issued for our corporate clients, tailored to their unique rewards program. Here's what you need to know: Country Lock: Some cards are designated for use in specific countries. Product Lock: Your card may Read More

Yes, you incur service fees that depend on the product you buy, the exchange rate and the payment method you use. Read More

There are various reasons why a top-up might fail:   Insufficient Funds: Ensure your payment method has enough balance or credit limit. Incorrect Details: Make sure you've entered the correct mobile number, operator details, and other required i Read More

Before opening a ticker read the FAQ about how top open a gift card ticket it contains a guide on hwo and where to create a support ticket and how to have a fast and efficient support. Redemption issues are always on the product issuer side, CY.SEND Read More

Before opening a ticker read the FAQ about how top open a gift card ticket it contains a guide on hwo and where to create a support ticket and how to have a fast and efficient support. Redemption issues are always on the product issuer side, CY.SEND Read More

We are processing pending orders as fast as we can. Usually is it to verify your payment and to make sure that it is a transaction that was initiated by the payment method owner.  Here are some of the reasons why your order might be pending: Payment Read More

At CY.SEND, we continuously update our accepted payment methods to cater to your needs. For the most current information, please visit our dedicated page at our webpage. Read More